Payment, Voucher & Promotions
Price information at ourjoyfulmoment.com
All our prices are including VAT & import fees, excluding shipping costs.
How can I pay on ourjoyfulmoment.com?
The following payment methods are available on ourjoyfulmoment.com:
1.Credit card.
2.Paypal.
How long does it take to process my payment?
How long it takes to process a payment depends on the payment method.
If you pay with PayPal, the amount is usually debited immediately from your PayPal account.
If you pay by credit card, the amount is only debited when your order leaves the warehouse.
Are there conditions attached to using a online discount or voucher?
A discount code can be used once only. After it has been used, it is no longer valid. Discount codes are only valid for orders placed through ourjoyfulmoment.com.
You cannot exchange a voucher for cash or apply a voucher to an order that has been placed already. If you have any questions, please feel free to contact customer
service.
Where can I find my invoice?
You will receive an invoice with your order and it will be attached to your shipment email. On your“My Account” page you can view all your orders by clicking on“Order History".If you have any questions,pleasefeel free to contact customer service.